Warranty

At Mastiff Gears, we stand behind the quality of our products and want to ensure that our customers are completely satisfied with their purchases.

Our products are backed by a SIX-Month with 100% Money Back Warranty ( If an extended guarantee policy is provided for certain items, the relevant information can be found in the description of the product listing.) that covers defects in materials and workmanship. 

What is covered under this warranty?

This warranty covers defects in materials and workmanship. If the product fails due to a manufacturing defect, we will repair or replace the product, at our discretion.

What is not covered under this warranty?

This warranty does not cover damage caused by improper use, improper care or maintenance, or unauthorized repairs. It also does not cover damage caused by natural disasters, such as floods, fires, or hurricanes.

How to make a warranty claim

To make a warranty claim, please contact our customer service team with a description of the issue, along with a photo or video of the product in question. Our team will review your claim and determine if it is covered under the warranty.

If you have any questions about this warranty, please contact our customer service team at service@mastiffgears.ca or call us at +1-591-697-6033.